Final Reflections

So the whole unit is over. It has all flown past so fast. It’s clichéd, but it really does feel like yesterday that I was getting into a group to brainstorm project ideas.

I’m so glad that our project came through (generally) as we’d hoped. The parade looked great, and the turnout was more than I expected. It was so exciting to turn up at 8pm, expecting to see a couple of people and instead finding a line stretching down the street. At that moment I was proud of us, and I enjoyed telling people on the night that I was one of the organisers. As far as our original concept goes, I think we were successful in achieving it. The event embodied everything we’d aimed for – two parades, one for the media and guests, one the younger public; pre-sold tickets, entitling the holder to free drinks for an hour; and fashion giveaways. We managed to get great publicity for the shop, and the feedback was overwhelmingly positive. I’m similarly pleased with the execution of our project, as our group was consistently enthusiastic, and for the first time in my degree I didn’t feel as though there was one or more group members letting the side down. We each had our main roles, and when the time came for us to take responsibility, we did. Yet we were all still on hand to help eachother out and remained a cohesive working group through the semester. There were only a couple of places that I think we fell short, though not always through fault of our own. Initially we had aimed to push the link with the Spring Racing Carnival, but by the end this had faded dramatically. I think as it got to later stages, we found there was so much on our plate already that it was too much to handle. There was also a lack of communication at some times between group members and clients, with a couple of people making arrangements with them without letting anyone else know. But this was soon sorted out, and by the end of the process we were all in a high level of contact again. And of course there were some mix-ups with timing of drink specials and poster printing (in that they never were), but this genuinely was the venue’s fault. All we can learn from that is that we shouldn’t place our trust in a third party, when it’s something that we could have done ourselves. Also that you can’t always believe what someone promises you.

This group process was a refreshingly easy one. It was almost a relief for me. As is discussed in a past entry, throughout my schooling I have taken a leadership role in academic group work. I’m always making sure everyone is on track, has completed their parts, and I’m always the editor and collator. In this instance, however, there was a much more even footing. Everyone was a hard worker, was keen to pull off something good, and had motivation. It wasn’t necessary for me to act like a teacher. This project also opened my eyes to a number of factors about myself and group work. I really found that it is necessary to be in regular contact with everyone to be successful and maintain harmony. If possible, creating some sort of record that each member can access is a great idea, so everyone can keep up-to-date on new developments. The only time our group experienced anything close to friction was when a few were left out of decision-making and contacts with the clients. I also learnt about myself in such situations. I find I generally work a lot better by myself than in a group. As I have previously mentioned, this is a weakness of mine, and though I still got a bit frustrated on a couple of occasions, I was a lot less of a perfectionist than usual. Probably because I didn’t have any cause for concern with my group members’ work standards. A strength I have in group work, I believe, is to help co-ordinate everyone, and provide encouragement. I often emailed the group, letting them know what I was doing, what progress had been made, and encouraging them to let everyone know what they’d been up to.

The interdisciplinary nature of the project was also a useful insight for me. I enjoyed working with people with different interests and skill sets. It made it a lot easier to define each person’s role and allocate them certain tasks. It was also great to have a different perspective, as Prof Comm people tend to think quite similarly, having been taught the same things. I really noticed that each discipline has its place in the process of executing a project. The initial planning period involves everyone brainstorming and planning together, then advertising are required to create the promo materials, PR writes up the media materials and executes the promotions, event planners co-ordinate the event on the night, and media records the proceedings and edits them after. Each discipline is vital in the mix, but each has its place. For our particular project, I found that advertising and PR were the most important areas, as without them no-one would have turned up. It was pleasing to see the importance of PR, and to recognise how every new event, product, personality etc. relies on it. And the fact that I’ve done Prof Comm, a mix of each area, made it easier for me, as it enabled me to understand (to an extent) what the others were doing.

As we didn’t encounter too many problems through our project, I don’t feel like I learnt a lot about how to deal with them. With our issues with the venue, I think that there was little we could have done so close to the event. If we had more time, we could have made other arrangements. And with problems with teamwork, I believe the best course of action is to make sure everyone is openly communicating, and any issues are discussed as soon as possible. Otherwise underlying tensions could form, disrupting the process.

I found this course to be highly relevant and useful to my future working life. While admittedly I had hoped there would be more varied content in the lectures, I really enjoyed getting a behind-the-scenes glimpse of what it’s like to work in the communications industry. Having guest speakers made everything we heard much more real and engaging. It was also gratifying to see how the skills we have been learning through the years will be used in the real world – a worry myself and a few of my classmates have had. The lecture content emphasised to me just how important group processes are to work in the communications industry, and I feel like I now have a clearer idea of what to expect when I begin working full-time. One particular point that has stuck with me is that it is vital to have a clear, well-organised diary to keep track of your schedule. Without it you’ll be lost!

I’ve thoroughly enjoyed this course, and have recommended it to a number of second year students. I really think it gives us a chance to put our skills to use in a real-world scenario, and this is valuable for our self-esteems more than anything, to know that we have something to offer. I’ve also enjoyed meeting some of the students from the other disciplines, as I’ve never had a chance to make contact with them before. ICP was genuinely the one subject I looked forward to each week (and I swear I’m not fishing for a good mark, it’s true!), so thanks for an enjoyable semester Christina!

it’s over, it’s over now

What a great outcome!

Everything ran smoothly. well, other than Room changing the free drink times from our agreed 9-10 to 8-9 and 10-11 without telling us. The turnout was unexpectedly large for the first parade, and even bigger for the second! I was out the front taking photos during the actual shows, and it looked very effective I thought – the catwalk was the perfect length and height, and the silver decorations really added to the glamourous feel. There were quite a few photographers there from what I saw. I spoke to a couple, who said they were from Fashionising.com, so it was great to see some of the media outlets actually following through and sending people down. Apparently Channel Seven was even video taping it, and they have asked Angie and Meg if they can use the footage as part of their Spring Racing Carnival coverage! Angie and Meg have also reported their highest sales figures so far on the couple of days after the parade, and these high levels have continued till now. From the sounds of it all feedback was extremely positive, with sponsors particularly happy with the exposure they got ( their logos were consistently displayed on the screens through the night).

Some of the professional photos can be viewed online at Fashionising.com, Room 680’s website, and on a freelance photographer’s webpage.

I’m so happy with result, and I have to admit, I’m mighty relieved the pressure is now off!

Photos

Above are a selection of the photos I took at the parade. There are over 100, so these were just the best ones…

success

mban1447l.jpg

definition of disheartened.

dishearten.jpg

I’m feeling a little disappointed and uneasy at the moment. in the past week I have spent a good 4 hours sending out media alerts to a whole list of publications (including magazines and local/metro newspapers), and so far the only responses I’ve received were two “thanks but we can’t make it”s and and a whole lot of ‘out of office’ auto replies. Now I realise that the majority of the people I emailed won’t pick up the story, but it would be nice to get some sort of indication either way. Just so I can work out what sort of turnout we can expect from the media, and how much extra promotion I should be doing to make up for their disinterest.It’s times like this that I realise what I don’t want to be doing next year. The media get such a ridiculous number of media releases sent to them each day that you need to be really pushy to get them to pay attention to what you’re sending. You need to offer some form of incentive for them, or just do something to really grab their attention. And that is really not in my nature. People ask me why I’m doing PR if I don’t want to spend my career shmoozing and promoting, but what they don’t seem to understand is that PR is not just about that. Ok, it’s the most visible part of the job, and it’s often promoted that way (take Samantha in Sex and the City), but for every PR rep who’s out there wining, dining and constantly on the phone, there are multiple people in the offices, writing up all the material they use. Every media release, fact sheet, backgrounder, position paper, speech and brief has to be written up in a very specific style, and that’s what I want to do. Again, I do realise that a career in PR would almost definitely require some time spent in the public eye, and in contact with media outlets, but I don’t want that to be what I do all day long. From my past experiences as Queensland Publicity Co-ordinator for the 15/15 Film Festival, and of course this assignment, I’ve found I really struggle to push people to promote a product. I’ll send off a whole bunch of media releases, no problems. But it’s the necessary follow through that I find difficult. Something I’ll have to work on I suppose.

But it’s not all bad news. While I haven’t had much response from printed media, we do feature on a number of online sites. Fashionising.com has our details in their City Guide for Melbourne, Clubsguide has us in their What’s On section, as does club site In The Mix, and of course Room 680. And the MySpace and Facebook pages are going strong!

There’s still some time… now I’m off to check my inbox for the 20th time today.

dealing with the press

alert pic

Above is the media alert I just wrote up to send to a number of media outlets I’ve selected for our event’s publicity. This is just the draft, I’ve sent it to Angie (the shop owner) to approve and add her quote, then she’ll send it to her friend Bec Elliot (the PR professional) to look over and give her feedback, then it will be sent to Nat Lipton (the event manager at Room) to approve, then it will be finally sent back to me to email to the media! So it’s quite a long process…

And that’s just the media alert. The whole channel of approvals will happen again when I write up the official media release – an extended version with extra detail. I’ve been a little daunted with the whole process of publicising the event, as it’s my first time at doing something like this, and I’m not entirely sure when is best to send the information to the media, and what will increase the chances of their picking up the release. I know they are sent so many media releases each day, so standing out in the crowd seems like a scary (and difficult) task.

That’s why I’m grateful to have Bec available to guide me.

Recent updates:

  • meeting last night with Room was cancelled because not enough people could make it
  • poster printing is delayed, Room will hopefully get them to us by tomorrow so I can put them up over the weekend.
  • feedback from some media asking if they can send photographers to the event for coverage online and in metro newspapers (umm…ok sure!?)
  • ticket sales… a little behind what we’d hoped. trying to flog them extra hard over the next few days to my friends.
  • a choreographer has been hired to co-ordinate the actual parade on the night.
  • catwalk booked – fake grass for the catwalk also confirmed.

feeling the pressure

Well not much has changed since I last wrote. Oh, except that the event is 11 DAYS AWAY!  Wow, can’t believe how fast that time has gone!

The one exciting thing that happened this week is that we actually have the printed tickets! It makes it seem that much more real to have the tickets with all the details, and Sam’s logo, and people asking to buy them… I haven’t actually sold any of my  batch yet, but I’ve had expressions of interest, so hopefully it won’t be hard to flog them all.

On Monday or Tuesday we have another meeting with Room, Angie and Meg and Bec Elliot to smooth out all the final details. Hopefully this meeting won’t be running as late as the past meetings with Room, so i can get home to dinner at a reasonable time! With any luck we’ll also get the printed posters and flyers for the event, because it’s getting pretty closer and I’m feeling quite edgy that there’s not enough publicity… I’m trying my best, but I really need to get out there on Glenferrie Rd,in Camberwell,  and at unis putting up posters and handing out flyers. The local crowd are really the most important people for us to inform, and there’s only so many that can be reached via online methods such as Facebook and MySpace.

My task for over the holidays is to contact MLC, Swinburne and RMIT about getting the word out in those communities. So far I’ve made arrangements for the details to be put in Catalyst at RMIT, but printing dates don’t coincide with the event for the Deakin and Melbourne Uni publications. I’m about to start researching what methods of communication we can use at Swinburne, and I’ll email MLC today, and give them a follow-up call tomorrow.

I’m really starting to feel the pressure with the event so close. John and Sam seem to be working very hard on their parts, and I’m hoping I’m doing enough. I will also write up a media release over the holiday so I can have it ready to send off to the media on the week of the event. Now that we finally have all the details I can get that done.

There’s really quite a lot to encourage people to come along.  A $10 ticket gets you an hour of free drinks, a free gift of earrings for the girls on arrival, viewing of 2 fashion parades and the possibility of winning one of eight $50 vouchers for Spoilt Sister and FlyeEyes sunglasses. That’s a pretty good deal for $10 I think!

Hopefully it will be enough to draw the crowds. The pressure is on…

Promotion and Progress

I’ve just spoken to Bec Elliott, Angie’s friend who works in PR. Having been designated the task of arranging publicity for the event prior to our involvement, she has now offered to help me out and guide me as required. I really welcome this opportunity, as I’m as novice as they come, and a little daunted at the importance of my role in the success of the event.

Speaking with Bec today assured me that I was on the right track with my initial online promotions. It was also helpful to find out that I should leave sending any press releases to metropolitan media outlets (the Age, Herald Sun, radio) until a couple of days before the event. I was under the impression that it is vital to send them early to ensure deadlines are met, however she explained that sent any earlier than 2-3 days before the journalists would lose interest in the news, and be less likely to print a story. Which does make sense.

Knowing this also put my mind at ease, as I was concerned that we were running behind schedule, having not yet sent out the media release. I’ve been waiting on some important details from Angie before I sat down and wrote it out, as a hook is required to make the story stand out from any other event on in Melbourne. Like I learned in marketing, we need a unique selling proposition.  I’ve had a brainstorm, and the most interesting aspects I can think of are that:

  • it’s a new, local boutique
  • they’re stocking//showcasing local up-and-coming designers
  • there will be stock giveaways on the night
  • there will be free drinks for an hour
  • (and this is yet to be confirmed) there will be designers and celebrities present at the event

So once the finer details have been finalised, I can get to work writing the media release up. Despite Bec’s advice, I don’t want to leave this too late, as I think it’s vital to get a write up in the local newspapers, and they are likely to run to an earlier deadline than the larger metro papers.

This lack of information has been the first real hinderance I’ve come across through the process so far. It is a bit frustrating to be unable to progress due to lack of communication. I understand that the owners are busy, and are waiting for information themselves, but it creates a trail of delay. We’ve reached a step on our timeline and I’m ready to get it done, but it’s out of our control.  Grr. But I’ve found through all my (limited) business dealings that this is a common occurrence, and something I’m going to have to learn to deal with. I’ve just got to keep making contact until I get the information I need, or the event will never go ahead. My only concern is how to do this without seeming like an obsessive freak or a pain in the butt. Hmm.

A person has to be busy to stay alive. – Maxwell Anderson

Wow. A lot has been going on since I last posted. Most significantly I suppose, promotion is underway! A Facebook event has been set up (66 confirmed guests, 197 maybes) and a MySpace page has been created (194 friends, go team!). The event is currently listed on the White Hat online Melbourne events listings, and there is interest in attending the parade by a photographer writing on Fashionising.com, who discovered the information on White Hat. Word is clearly getting out there, as I have received a couple of phone calls from people inquiring about our advertising. Whenever I pick up my mobile and hear ‘Hi, have I reached the right place to ask about Spoilt Racing?’ I get a little wave of excitement – something I’m doing is working! It all just makes me realise that the event is becoming a reality.

So far all the promotional material has been distributed online. We were able to do this on time thanks to Sam’s prompt designing of posters and web banners. Once we had finalised the vital details, she set to work creating, and came up with a number of different pieces that I can use:

A web banner

banner

An avatar

avatar

A full poster

poster

 

Having these materials made it possible for me to start our online promo campaign, and so to start generating interest. We are currently waiting for full size posters and smaller postcard-size flyers to be printed, so that we can then move on to promoting around uni, the city, and in the Camberwell/Glenferrie/Hawthorn area. I intend to approach shops along Glenferrie Rd to ask permission to put up a poster and leave behind some postcards for the event. I’ll particularly focus on the sponsors’ shops, which currently include TanTrum, Troubadour Flowers, FlyEyes sunglasses and Mario’s cafe. Unfortunately we won’t be able to leave them in clothing stores that are popular with our target market along the strip, as they’re Spoilt Sister’s competition. However Glenferrie Rd is known for its cafe culture, and throughout the week you can see hoards of school and uni kids filling up the various food and drink establishments. As such, they will serve as an important promotional opportunity, and will no doubt be willing to help us out, since Room has a long history of promoting events in the area.

 

Getting to know you

Below is just selection of images that I took last Thursday at the Spoilt Sister store. Having just opened to the public the Friday before, we thought we’d take advantage of the ‘free tute’ to actually have a look at the shop we will be promoting. We spent the morning in Glenferrie, taking photos, filming, and (most importantly) modelling the products. The shop is looking great, it has very classy decor, with chandeliers and bright flowers providing a very sophisticated and decidedly feminine atmosphere. It is quite a small space, but Angie and Meg have decked it out in a way that makes it more appropriately described as ‘intimate’.

The pieces stocked are fun, interesting, and up-to-the-minute, and (as a member of the market) I definitely think that they will appeal to the targeted group. I am a regular in the Glenferrie area, so it sort of feels like a second home to me, but it was good to also have a look through the other shops in the newly-opened arcade, to get an idea of Spoilt Sister’s surroundings, as well as sussing out who our potential sponsors are for the launch. We did some filming in the nearby Fly Eyes sunglasses store, which caters for a similar market, with quite expensive eyewear (Gucci and Dior thankyou darrrrling).

Following our paparazzi moment we had an impromptu meeting with Nat, the event manager at Room 680. I’ve met her briefly before in past dealings with Room, but it was good to sit down with her and discuss this event. Compared to the owner Dave, I found her a lot easier to talk to. She seems a lot more laid-back – though that may have had something to do with her sporting a mammoth hangover from a big event they’d held the night before for Red Bull. The way she approached the arrangements just felt a lot more common sense, as Dave had tended towards making grand plans and almost blowing the event out of proportion. In fact I think this meeting did us some good, as we were able to look at what we had to do without feeling scared of the huge task ahead – it really put all our minds at ease.

It was interesting to see how two people who have worked together for so long can have such differing personalities and working styles.  Though I consider this a warm-up to what we will be faced with for the duration of our communication careers.